Frequently Asked Questions
Q.Where are you located?
A.Our Showroom is located at: 35161 Yucaipa Blvd, Yucaipa, Ca 92399
Q.What are your hours?
A.Monday: 10am-6pm
Tuesday: 10am-6pm
Wednesday: Closed
Thursday: 10am-6pm
Friday: 10am-6pm
Saturday: 9am-3pm
Sunday: 9am-12pm
Outside of business hours appointments available.
Tuesday: 10am-6pm
Wednesday: Closed
Thursday: 10am-6pm
Friday: 10am-6pm
Saturday: 9am-3pm
Sunday: 9am-12pm
Outside of business hours appointments available.
Q.What if I need to cancel my order?
A.Please note that we do require a 25% Minimum Deposit upfront upon checkout that will be credited toward the full balance. What happens if you need to cancel? The following fees apply to cancellations:
- Day of delivery or pickup: 75% of total is retained by the company and any additional money paid is retained in a raincheck.
- 2 days prior to delivery or pickup: 25% deposit is retained by the company and any additional money paid is retained in a raincheck.
- 3-7 days prior: the entire amount is retained in a raincheck.
- 8 days or prior: the 25% deposit is retained in a raincheck and all other money is returned to customer.
*No refunds or rainchecks for Linens cancelled within 7 days of Event*
***All rainchecks will be good for 1 year***
Q.What do you charge for delivery?
A.Delivery charges are based on location of your event
Q.How long can I keep the equipment?
A.We quote on a one-time rental basis, which is a 24 hour period.
Our representative will coordinate times for your convenience.
Our representative will coordinate times for your convenience.
